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2004 BMW X5 Review, Sheldon Lawrence

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BMW Review » BMW X5 3.0

 Model of the car:BMW X5 3.0
 General comments:This vehicle is FANtastic! I almost bought the 03 to save a little but I am glad I waited. I have owned Lexus, Lincoln, Mercedez and this is my first venture into the world of BMW.

I have read good and bad. Let's face it; some units are good and others are bad, however it starts and stops with your dealer. From our salesman to the service department, we have been in heaven!

Had a little quirky problem with the BMW assist the second day and the dealer had me come right in. They have a policy that the customer must be met and properly greeted within 15 seconds of driving into the service bay.

WOW - the guy was waiting with headset on and greeted me as I stepped out of my car. Within seconds he was on his headset and I felt like Mario Andretti waiting at a pit stop. THey had guys come from seemingly nowhere to attend to my problem.

The service bay is amazing and they even have a local tech in a 5 series station wagon handling outcalls within a 30 mile radius.

It was a big step for me to abandon my Lexus routes, but after comparing the GX, the new 5, the Acura MDX, Volvo Cross Country and the Mercedez Cracker Jack SUV, I am glad I landed here!

BTW..the new electric hatch door is amazing! Also, I added the extended warranties to 100K for everything including tires and windshield.

BUY THIS CAR from BMW of Austin
it's at the PINNACLE!
 What things have gone wrong with the car:A little rough sounding when it idles (but you can only hear it when standing outside). I plan to be inside where the air is calm and the world is smooth. Lights seem to stay on during day in auto mode.
 Previous car:Lexus GX, Lincoln Navigator, Ford Excursion Limited, Lexus SC430

Review 2004 BMW X5 Sheldon Lawrence
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