2004 BMW X5 Review, Sheldon Lawrence
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BMW Review » BMW X5 3.0
| ||Model of the car:||BMW X5 3.0|
| ||General comments:||This vehicle is FANtastic! I almost bought the 03 to save a little but I am glad I waited. I have owned Lexus, Lincoln, Mercedez and this is my first venture into the world of BMW.|
I have read good and bad. Let's face it; some units are good and others are bad, however it starts and stops with your dealer. From our salesman to the service department, we have been in heaven!
Had a little quirky problem with the BMW assist the second day and the dealer had me come right in. They have a policy that the customer must be met and properly greeted within 15 seconds of driving into the service bay.
WOW - the guy was waiting with headset on and greeted me as I stepped out of my car. Within seconds he was on his headset and I felt like Mario Andretti waiting at a pit stop. THey had guys come from seemingly nowhere to attend to my problem.
The service bay is amazing and they even have a local tech in a 5 series station wagon handling outcalls within a 30 mile radius.
It was a big step for me to abandon my Lexus routes, but after comparing the GX, the new 5, the Acura MDX, Volvo Cross Country and the Mercedez Cracker Jack SUV, I am glad I landed here!
BTW..the new electric hatch door is amazing! Also, I added the extended warranties to 100K for everything including tires and windshield.
BUY THIS CAR from BMW of Austin
it's at the PINNACLE!
| ||What things have gone wrong with the car:||A little rough sounding when it idles (but you can only hear it when standing outside). I plan to be inside where the air is calm and the world is smooth. Lights seem to stay on during day in auto mode.|
| ||Previous car:||Lexus GX, Lincoln Navigator, Ford Excursion Limited, Lexus SC430|